Shenk Business Growth Ideas

Action Plan for Shenk

Action Plan for Shenk

Introduction

Shenk is a custom printing company that specializes in apparel printing and stitching. The company aims to sell more of its services to large corporations, specifically HR Directors. This action plan will outline the steps Shenk can take to achieve this objective.

IMPACT Offering

The IMPACT Offering for Shenk is as follows:

  • Interest: Custom printing and stitching services for apparel that can be tailored to meet the specific needs of large corporations.
  • Margin: High-margin services that can generate substantial revenue for Shenk.
  • Potential: Large corporations have significant budgets and can generate substantial revenue for Shenk.
  • Attract: Shenk can attract large corporations by offering high-quality, custom printing and stitching services that are tailored to meet their specific needs.
  • Competition: Shenk faces competition from other custom printing companies, but can differentiate itself by offering high-quality, tailored services.
  • Tenure: Shenk can build long-term relationships with large corporations by providing high-quality, reliable services.

IMPACT Prospect Persona

The IMPACT Prospect for Shenk is the HR Director of a large corporation. The persona for this prospect is as follows:

  • Name: John Smith
  • Job Title: HR Director
  • Company: ABC Corporation
  • Demographics: Male, 35-50 years old, married with children, college-educated
  • Goals: To find high-quality, reliable printing and stitching services for the company’s apparel needs.
  • Pain Points: Difficulty finding a reliable provider, concerns about quality and turnaround time.
  • Channels: LinkedIn, industry events, trade publications.

5 Unique Viral Content Ideas

  • Title: The Top 10 Custom Apparel Designs for Large Corporations
  • Description: A blog post showcasing the top 10 custom apparel designs that are popular among large corporations.
  • Title: The Benefits of Custom Apparel Printing for Large Corporations
  • Description: A whitepaper outlining the benefits of custom apparel printing for large corporations, including increased brand awareness and employee morale.
  • Title: How to Choose the Right Custom Apparel Printing Provider for Your Corporation
  • Description: A guide that helps HR Directors choose the right custom apparel printing provider for their corporation, including tips on quality, reliability, and turnaround time.
  • Title: Case Study: How ABC Corporation Boosted Employee Morale with Custom Apparel Printing
  • Description: A case study outlining how ABC Corporation improved employee morale by using custom apparel printing services from Shenk.
  • Title: Custom Apparel Printing Trends for Large Corporations
  • Description: A report on the latest trends in custom apparel printing for large corporations, including new materials, designs, and technologies.

5 Innovative Conversion Ideas

  • Title: Free Custom Apparel Design Consultation
  • Description: Offer HR Directors a free consultation with a custom apparel design expert to discuss their specific needs and create a tailored design.
  • Title: Custom Apparel Printing Demo
  • Description: Offer HR Directors a demo of Shenk’s custom apparel printing services, including a tour of the facilities and a live printing demonstration.
  • Title: Custom Apparel Printing Samples
  • Description: Offer HR Directors a sample of Shenk’s custom apparel printing services, including a selection of printed and stitched apparel.
  • Title: Custom Apparel Printing Trial
  • Description: Offer HR Directors a trial of Shenk’s custom apparel printing services, including a limited number of printed and stitched apparel at a discounted rate.
  • Title: Custom Apparel Printing Referral Program
  • Description: Offer HR Directors a referral program that rewards them for referring other large corporations to Shenk’s custom apparel printing services.

Channel Selection with Examples

  • LinkedIn: Shenk can use LinkedIn to connect with HR Directors of large corporations and share thought leadership content, such as blog posts and whitepapers.
  • Industry Events: Shenk can attend industry events and trade shows to showcase its custom apparel printing services and network with HR Directors of large corporations.
  • Trade Publications: Shenk can advertise in trade publications that are read by HR Directors of large corporations, such as HR Magazine and SHRM.
  • Email Marketing: Shenk can use email marketing to reach out to HR Directors of large corporations and share tailored content and promotions.
  • Direct Mail: Shenk can use direct mail to send samples of its custom apparel printing services to HR Directors of large corporations, along with tailored messaging.

5-10 SEO Keywords + Content & Link Building Ideas

  • SEO Keywords: custom apparel printing, corporate apparel printing, custom stitching, corporate stitching, HR Director, large corporations, employee morale, brand awareness.
  • Content Ideas: blog posts, whitepapers, case studies, trend reports, custom design guides.
  • Link Building Ideas: guest blogging, influencer outreach, industry association partnerships, sponsorships.

Unique Social Media Opportunities

  • LinkedIn: Shenk can use LinkedIn to connect with HR Directors of large corporations and share thought leadership content, such as blog posts and whitepapers.
  • Instagram: Shenk can use Instagram to showcase its custom apparel designs and showcase its work for large corporations.
  • Twitter: Shenk can use Twitter to share news and updates about its custom apparel printing services and engage with HR Directors of large corporations.
  • Facebook: Shenk can use Facebook to share photos and videos of its custom apparel printing services and engage with HR Directors of large corporations.
  • YouTube: Shenk can use YouTube to create videos showcasing its custom apparel printing services and share them with HR Directors of large corporations.
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The Old vs the new

Business Growth Strategies

Old Business Growth Strategies – The Marketing Team Concept

Whether a business has ten employees or ten thousand, its separate departments or divisions dictate how day-to-day business functions. When looking at profitability and growth, the focus is often the marketing department. This team holds ultimate responsibility for branding and promoting the business and its services.

Odds are, your marketing team receives a product or service concept from the design or engineering department with very little background. Their task is to promote your product or service and bundle it up in a package that the sales team can work with.

Today’s concept of the marketing team puts your product or service on a conveyor belt through each of your company’s departments. Each department receives a turn but only interacts during the hand-off. This approach to marketing teams compartmentalizes each department, breaking down the processes that create the most opportunity for growth.

The Old Way of Going to Market

The Growth Team Concept

On the surface, it might seem apparent that the marketing department and customer service department have nothing in common. One deals with promoting your business and streamlining advertising and branding. The other handles incoming business and diverts it as necessary.

However, the new growth team concept takes into consideration the commonalities between the two departments and creates ways for each to benefit the other. Letting customer service staff in on some marketing secrets helps them develop a better angle from which to approach guests. Feedback from customer service personnel can help the marketing team tailor their campaigns and zero in on specific target markets.

In the old model, marketing and customer service were steps away from one another, and likely never interacted at all. This is also true of other teams which would benefit from more overlap, including tech support, sales, and even product designers.

The marketing team concept sequesters those brilliant marketing minds away from other influential forces within your business. With each department focusing on its own role at each product stage, no one is looking at the bigger picture and considering how to best meet company needs.

What’s in a Growth Team

Involving all departments throughout the product or service development process is vital to growth. Rather than separate departments focusing on their own goals, a growth team brings all those collaborators together.

Letting each department exert its own influence allows for changes to product or service design, preventing failures due to not only engineering issues but also customer preferences. While each department has a specific contribution to the end product, bringing them all together breaks down barriers in the creative process.

Based on company consultations, here are a few key points to consider about each respective department within your organization and their strengths in a modern growth team strategy.

  • Leadership– As the main decision-makers in your organization that start the ball rolling when it comes to designing new products or rolling out new services, leaders also need to listen for feedback that can impact the success of new or existing products.
  • Engineering– When preliminary plans become a reality, engineering teams may prefer to sacrifice function for form. Marketing, sales, and tech influences can keep product development moving forward.
  • Marketing– This team’s responsibilities lie in generating leads and creating a cohesive branding package for your organization and its products, but true feedback comes from support personnel who hear directly from customers.
  • Sales– Proffering the product with its complete marketing package to customers and sealing the deal isn’t always straightforward. Sales staff need to understand the product and its nuances to promote it to customers better.
  • Tech– Tech’s responsibilities are more than resolving email glitch issues. They can have valuable input that pertains to the function of processes and products, plus connectivity solutions that make a product a referral source.
  • Support– As the main point of contact with the customer, the support or service department has the unique ability to direct customer feedback along the appropriate channels. Ensuring that those channels receive the feedback is a huge challenge in the current marketing team structure.
New Business Growth Team

How to Create a Growth Team

Keeping an open mind is the first step in creating a functional growth team that sends your profits soaring. Unconventional solutions can come from unexpected places, but hopefully, those places are your company’s department teams.

Establishing a collaborative round-table type setting where all departments have representation alters the assembly-line structure that the old marketing team was part of. Rather than piecing things together as the product concept moves along, the original concept takes on adjustments in its beginning stages.

Growth teams follow a five-stage process that groups multiple departments based on the product and customer needs at each stage. These recommendations aim to keep the right people in the know for optimal outcomes in both earning leads and closing sales.

Product/Service Design

In the initial design stages, all departments (leadership, engineering, marketing, sales, tech, and support) need to have a voice. This can avoid major errors that lead to stunted sales and complete marketing flops. Each department offers its unique perspective of the product in question and improves on it before it reaches the customer.

Awareness

Generating awareness for a product or service is a task that’s not just for the marketing team anymore. Sales and tech departments can also lend their expertise on how best to showcase products for lead generation.

Combining ad analytics with online sales support, for example, helps address defined customer groups. Integrating social media allows companies new ways to perform outreach and capture leads. Without tech and sales, marketing is aiming into a void and hoping to hit the right target.

Nurturing

The next step in generating customer interest and nudging them closer to a purchasing decision depends on the abilities of the marketing, sales, and tech teams. Feedback at this stage allows for adjustments to the marketing pitch that the team uses and the technology that generates feedback.

Tech personnel can utilize website analytics to suggest changes to marketing techniques based on client interest (or disinterest), allowing your company to modify its approach on the fly rather than after months of failure to close on a sale.

Acquisition

The moment of sale requires more than sales staff who have a way with words. Part of selling effectively involves understanding what the organization is selling, and what problems and challenges arise after the sale. Sales, marketing, support, and tech staff must communicate to decipher whether customers are satisfied or not, and why.

While sales staff might consider a successful sale a job well done, the tech department’s data and the support staff’s feedback may tell a different story. Considering all these viewpoints gives a well-rounded look at what’s happening after the sale. Plus, when a product or service itself serves as a referral source, the true measure of the product may lie in its analytics after the fact.

Support

All businesses strive to improve their processes, services, and products. The ideal way to begin this improvement is through accepting customer feedback and acting on it. This demands that support, engineering, marketing, and sales reconvene to hash out any remaining issues.

For example, support can transmit feedback to engineering, who can then make improvements to the product to customer specifications.

The Bottom Line

The modern business growth strategy concept is an adaptive approach to teamwork and department integration regardless of your industry. Transitioning to this feedback-loop strategy not only unites your company’s separate divisions into one team, but it also stands to boost your profits over time. There is some great info at Growth Hackers as well.

Here is a video that breaks this whole thing down.